Our Policies
Cancellation Policy - DoulaCare Academy Doula Trainings
Please note the following cancellation policy that is in place for anyone booking to do a birth / postpartum / professional training or CPD event with DoulaCare Academy Ltd.
Any questions on any of the below please contact us: events @doulacare.ie
Please read on to see our terms and conditions for cancelling or changing dates for any training you have booked in with us.
You have the right to cancel and receive a full refund for the 14 days after your booking (less the cost of any services already performed by DoulaCare Academy before the end of the fourteen day period as well as fees charged by the payment platforms).
If the start of the course falls within this 14 day period, you automatically give your consent to waiver the 14-day cooling-off period and the refunds will be considered as listed below
Once the 14 day cooling off period has elapsed, under no circumstances will DoulaCare Academy Ltd refund deposit or full fee, or any part of the money paid in respect of a person’s registration for a course, except in the event that we are unable to run the course you registered for.
Please note that DoulaCare Academy Ltd reserves the right to cancel or re-schedule any course at any time. In the unlikely event of this occurring, you will be given the option to transfer your payment to the next training session. We will not offer a refund option unless we are not running the course again. DoulaCare Academy reserves the right to change teachers/facilitators at any time during the training and to alter fees without prior notice.
If you decide to cancel your place in our course after the 14 day cooling off period has elapsed, the following applies:
No refund of any money paid will be given for any reason. You can sit in on the next available training or in some cases recordings will be available to watch back in your own time.
If you cannot attend the course dates booked due to illness/emergency into you will have the option to move your place to an alternative date for up to 12 months after your original booking.
If you do not take your place on the course within 12 months you will loose access to our training and will have to re-book your place again at the full price of the course.
If you opt to move your place you must let us know 4 weeks BEFORE the course starts in order to avail of this option. DoulaCare Academy are not in a position to offer a move to another course after this period unless exceptional circumstances warrant it (such as a sudden bereavement of a close family member). We limit places on our course numbers to ensure a personalised training for all attendees and allow us to offer you mentoring and support.
For a cancellation or change of date to be valid we must receive an email to events@doulacare.ie within the allotted time period.
Thank you for choosing to train with DoulaCare Academy. We look forward to meeting you.